Having hired several long term appointment setters over the years as final expense professional for the insurance industry, I've had the privilege of working with many different types of setters. Most are quick on their feet but some are a little slow and require more consideration before they agree to book your event. To ensure your clients' or prospects don't get lost, it's best practice to find an experienced professional that can navigate all the requirements involved with booking your event from start to finish. You want to ensure you receive value for money and have everything arranged for them when they arrive. Below are some of the main factors to consider before hiring an appointment setter:
* Whether you choose manual dialers or automated dialers, you need to know how you are going to use them - by name or class. For example, I've used both b2b and dialers on past events and have had great success. However on a past client's appointment we switched to automated dialers as they performed better than the b2b counterparts and didn't make me wait for my prospects when I was busy completing other leads. You need to consider how you will be using your Appointment Setters so make sure you ask your appointment setters the same questions when they are booking your event.
* Does the company have experience in call center automation? A good call center is capable of handling high volumes of calls and managing appointments, contacts and leads. So, when you are interviewing Appointment Setters it's important to find out if they're proficient in the management of a busy call center environment. You need to be able to trust them not only with appointments but with your leads as well. Ask for references and see how well they communicate with clients to ensure they are the right fit for your business.
* Are you going to use Appointment Setters to automate or manage your appointments process? There are some appointment setting and lead generation software packages that allow you to automate your appointment setting process, but most will also allow you to easily manage your leads and prospects from your own office or a remote site. Some of these are geared more towards B2B sales while there are others that will work well for your direct selling.
* How do you plan to reach your prospects and what do you expect them to achieve after they contact you? Will they take the time to call you back, write you back, follow up with you or do they simply go away after they hear your business leads and schedule an appointment? Hiring appointment setting companies can help you with answering these questions and many more as they can also help you generate business leads and appointments.
* Can the Appointment Setters be paired with other marketing methods like email, phone calls, direct mail and other methods of generating business leads and appointments? Yes, Appointment Setters can be used alongside other marketing methods. You can hire Appointment Setters to manage your appointments, you can schedule them by day, week or month and even-you can specify the time when the appointments are to take place. Appointment Setters will send out your invitations and reminders to your prospects and contacts right to their email inbox. This allows you to have complete control over who you send your emails to and how you interact with your prospects after they have filled out the form.
* Do you know how to schedule appointments with potential and current clients? Appointment Setters can help you schedule your appointments with your prospects and contacts. Most of the time we forget to schedule our appointments, but Appointment Setters can help you keep in touch and even remind you when you should be contacting your prospects. Appointment Setters will send you emails whenever a prospect is due to speak with you. They will also remind you when it is time for you to call up your prospects for a follow up appointment.
Appointment Setters are great for all types of businesses. If you are in the insurance business, you will definitely benefit from using Appointment Setters. Appointment Setters are affordable, easy to use and can be used to grow your bottom line. Appointment Setters are a must have tool for any professional who wishes to increase sales and generate new business opportunities for themselves and their clients.